LibGuides: Intercultural Communications and Global Business Etiquette: Home

About this Guide

Intercultural communication can be spoken or written communication, body language and expression, or design that is meant to "speak" to a specific cultural viewpoint.

These selected resources, chosen from FIT Library's print and online collections and supplemented by outside sources we have reviewed, will let you think about and design your own path to communicating globally.

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Selected books

The FIT Library has many books on doing business with other countries or regions of the world; how to conduct business and expected behavior (e.g. greetings) is often discussed.

Try some of these phrases when searching OneSearch ("Physical Items" search)

Business anthropology
Business communication [name of country or region]
Business etiquette [name of country or region]]
Corporate culture [name of country or region]
Cross-cultural orientation
Cultural relations
Intercultural communication
International business enterprises
Management cross-cultural studies
Marketing cross-cultural studies.
Negotiation in business [name of country or region]

Some especially relevant titles include:

Intercultural Design Basics by Suzanne P. Radtke
ISBN: 9789063696047
Publication Date: 2021-10-05
Intercultural Design Basics is an intercultural and innovative approach to design education. A unique companion app ensures relevance for a young technology-minded target group. The book gives intercultural insights when discussing the basic principles of design, typography and color theory. It incorporates contrasting ideas on design and various design teaching methods. Creative voices of well-known and not yet discovered designers from Africa, Latin America and Southeast Asia will help expand your horizons. Through examples of intercultural design workshops, it inspires collaboration with international teams. Practical methods used in these international perspectives encourage the development of cultural and social awareness, inspire different design styles helping you perceive cultural diversity. An app is also created to work hand in hand with Intercultural Design Basics. The pair make the theoretical background of the book visually and auditorily intriguing and engaging by using AR, animations, games, and videos. This unique combination of diverse instructional materials ensures flexibility and relevance.
Say Anything to Anyone, Anywhere: 5 keys to successful cross cultural communication
Cultureshock Syria by Cultureshock Staff (Editor); Coleman South
The 'CultureShock ' series is a dynamic and indispensable range of guides for those travellers who are looking to truly understand the countries they are visiting. Each title explains the customs, traditions, social and business etiquette in a lively and informative style.
Kiss, Bow, or Shake Hands - Sales and Marketing: the essential cultural guide--from presentations and promotions to communicating and closing
Passport [name of country] : your pocket guide to ... business, customs & etiquette
The Passport series provides the business traveler with customs, etiquette for working with countries all over the world. For complete listing of titles, see OneSearch
Please Every Customer: delivering stellar customer service across cultures
Riding the Waves of Culture: understanding diversity in global business
Transculturalism and Business in the Bric States a Handbook (e-book)
So You Want to Talk about Race by Ijeoma Oluo
ISBN: 9781580056779
Publication Date: 2018-01-16
In this New York Times bestseller, Ijeoma Oluo offers a hard-hitting but user-friendly examination of race in America.

Websites

More links available in the websites & databases section of the International Trade Research Guide

Centre for Intercultural Learning
"Country insights": facts about countries with "Intercultural Issues";“Local perspective” & “Canadian perspective” provide interesting contrasting views on cultural and business communication issues in 50 countries.
Note: may not work well in all browsers
Culturosity.com
Articles and general musings on the intersection of pop culture and cultural awareness, with titles ranging from and "Ten Strategies for Success Across Cultures" and "Effective Multicultural International Business Meetings. to "Growth of the Globally Hip" and "Living Festivals: Getting Into the Local Spirit "
Expat (WSJ Blogs)
Dispatches from those living outside their home country and how they adapt and deal with practical and personal matters. Blog was discontinued November 2016, but many insights remain relevant and a link to more recent WSJ articles is also provided.
Getting Through Customs : Articles
Articles on topics relevant to business executives and travelers, including gestures, dress, drinking customs and gifts. “Doing business abroad” (see listings near bottom of the page) emphasizes the most important cultural factors in about 20 countries.
globalEDGE: International Business Resource Desk: Reference: Culture
Good list of websites covering individual countries and regions society and customs.
Travel/Living abroad section
The International Business Etiquette Internet Sourcebook
Extensive collection of links top sites discussing aspects of culture and doing business around the world., arranged geographically. Compiled by a Canadian government agency, this site links to commercial, educational, and governmental sites.
Kwintessential Cross Cultural Solutions
Consulting company's website, which features "Doing Business in..." guides and articles on intercultural communication styles and etiquette. Scroll down to "Intercultural Resources & Tools" section for country profiles, an online forum, quizzes, etc.

Intercultural Communications and Global Business Etiquette

Guide Editor (Librarian)

Global FIT

FIT Cultural Fellows

Organizations

About this Guide

OneSearch

Selected books

Websites